The product can be returned within 30 days of purchase. Before returning the item, the customer must complete the Return Form available on the Nanolash.lv website to explain the reasons for the return. Return is only possible if the product is intact. To clarify, the product must be unopened, in its original packaging, and must not bear any traces of its use. The Customer shall bear the costs of returning the goods.
In case the Distributor is obliged to reimburse the money paid by the Customer for the defective goods, this return shall take place no later than within 14 working days after returning the goods to the warehouse.
The refund is made to the bank account number from which the payment was made.
The Distributor shall not be liable in any way for the non-delivery or delay of delivery of the Goods if such a situation arises if the Customer has provided incorrect personal data (name, address) or incorrect account number.